Questions about a score that didn't update, a matchup missing from the schedule, or anything else — reach the team behind Fastbreak directly.
For bug reports, account questions, feature requests, or anything about how Fastbreak works, email us directly. We reply to every message.
support@orateam.netTo ask what data we hold, request deletion, or raise any privacy concern, use the same address and mention "privacy request" in your subject line.
support@orateam.netWe aim to respond to all support and privacy emails within 2 business days. For faster help, include your device type, app version, and a short description of what happened.
A few quick answers that solve most questions we get.
Pull down on any screen to refresh, and check your connection. If a specific game is stuck, tell us the matchup and date and we'll look into it.
Predictions and lines update as new data comes in and can shift close to tip-off. If a number looks stuck or clearly wrong, send us the matchup and we'll check the feed.
Use the search bar at the top of Schedule, Standings, or Stats — you can search by team, city, conference, or arena.
Email us at support@orateam.net with the subject "Delete my data" and we'll remove it in line with our privacy policy.