Stuck on a level, found a bug, or just want to say hi? We read every message.
For gameplay help, bug reports, feature ideas, or anything about the App, email us directly. Please include your device model and the level number if you're reporting a puzzle issue — it helps us fix things faster.
To ask what data we hold, request a correction, or request deletion, use the same address and mention "Privacy request" in your subject line. See our Privacy Policy for full details on how your information is handled.
A few quick answers that might save you a trip to your inbox.
Every level is checked to guarantee a solution before it ships. If you're stuck, try the free hint — it highlights a safe next move. If a specific level genuinely won't clear, tell us the level number and we'll take a look.
We typically reply within 2–3 business days.
No. Arrow Escape works without sign-in. You can optionally connect Google Play Games to sync progress across devices.
Email us at the address above, or simply uninstall the App to remove all locally stored data from your device.